KMart Kids Birthday Club: A Review
According to their website, when you sign up for the KMart Birthday Club, you are to receive:
- $5 Birthday bucks
- Birthday Crown
- Happy Birthday certificate
- Birthday Fun Pack
The only thing I’ve ever received from KMart is emails with gift ideas for Child X about a month before their birthday. The last time I got one of these emails, I contacted KMart customer service to inquire when/how my kids were to get these freebies that were promised when I joined the Birthday Club online. The response I got was that I needed to contact the store where I signed up.
?? Apparently they didn’t actually read my email because I stated that I signed up for the club online. Maybe that was the problem? I contacted Kmart again and explained that I did not sign up in-store but rather signed up with their handy online form.
I never got a return email. So I emailed again. And again nothing. None of my kids has ever gotten their Birthday Club pack, either. However, I still receive those emails from KMart telling me which toys they are selling and would be a good idea for Kid X’s birthday.
Can you say UNSUBSCRIBE?
Not my first bad experience with Kmart and probably not my last but certainly adds to the reason I don’t shop the store that often!