The Bare Minimum

March 27, 2013 by · 1 Comment
Filed under: Uncategorized 

toothpasteSince I’m on spring break with the kiddos this week, I thought I’d share some of our greatest hits.  This is an article that got a lot of positive comments when I shared it previously.

———————–

Last week I got to the bottom of the bottle of  liquid laundry detergent.  Or what most people would think is the bottom of the bottle.  Years ago I discovered by removing the spout and letting the bottle drain, I was able to get another 5 ounces of liquid detergent out.  That’s another 2-3 loads!

This got me thinking about all the little things we do in our lives that can help save us money.

For example, do you:

  • … put a pea-sized amount on your toothbrush (as is written on the product) or do you cover your bristles entirely with paste like you see in the advertising for toothpaste?
  • … use a full measure of detergent when the load isn’t that dirty? Or do you test lesser amounts to find the amount that works for you?
  • … use more of a product when it is a new bottle?
  • … likewise, use as little as possible when getting to the bottom of a bottle?
  • … use more of a product when you have a backup or stockpile in your house because you know you have more?
  • … wash plastic baggies and re-use them or just toss them when they are dirty?

What are some of the little things you do to save money?

Good customer service vs. bad customer service

March 25, 2013 by · 2 Comments
Filed under: Uncategorized 

Since I’m on spring break with the kiddos this week, I thought I’d share some of our greatest hits.  This is an article that got a lot of positive comments when I shared it previously.

———————-

I’ve had bad customer service at almost every store I’ve shopped the past few years (not just talking about groceries–EVERY store); I’ve been refused the use of coupons even with a coupon policy in hand at manystores.  I’ve had rude cashiers and managers.  That includes my favorite and least favorite stores.

I decided a while ago that I couldn’t stop shopping at every store where I had repeatedly bad customer service.  I quite literally was running out of places to shop!  However, it will keep a customer like me from using a store more often.

What are some aspects of bad customer service? (your list may be different than mine)

  • Complaining about internet coupons because they may or may not scan
  • Acting like the acceptance of coupons means money is coming out of their paycheck
  • Acting like a gun is to their head when they are checking you out because they’d rather be anywhere else
  • Having a conversation/flirting with the bagger with no acknowledgement of the customer
  • It works both ways, too– get off your phone and recognize the person behind the register!

How do you define good customer service?  Here’s what I look for:

  • Making eye contact with the customer, even if it’s only for a second
  • Maintaining a positive attitude
  • Willingness to help when asked
  • Conversation is not necessary, but keeping it light and pleasant when a toddler is having a meltdown is a plus
  • Accepting coupons with little or no fanfare.

I think the difference between good customer service and bad customer service often comes down to managers — good ones and bad ones.  I’ve found that the best customer service usually comes from the stores where the managers actually care about what they are doing.  They do a good job of instilling that in those they supervise, too.

No matter how good the customer service is at any given store, I won’t shop there if prices aren’t competitive with other stores.  On the off chance I have to go to a store and it isn’t because of  sale, guess which store I’m going to choose?  The one with good customer service.  They’ve earned my business.

The one thing I’ve learned is to constantly provide feedback to stores, whether it’s an email or a phone call (although I do like the email option better because there’s a written record.)  Just like customer service, tell them about not only your bad but your good experiences, too.

Do you ever tell a store when they’re doing a good job?  Or do you only contact them when you have a problem?

Still Available: Picture People – $16 for Photo Shoot with Eight Photo Sheets ($144 Value)

February 3, 2013 by · Leave a Comment
Filed under: Uncategorized 

Picture People is on Groupon today with a fantastic deal – 89% off a photo shoot!

For $16, you’ll get a Photo Shoot with Eight Photo Sheets ($144 Value).  You’ll find this under the Green Bay Groupon page.

  • One in-studio photo shoot
  • Eight photo sheets containing 1 10″x13″ print, 1 8″x10″ print, 4 5″x7″ prints, 10 4″x6″ prints, and 16 wallet prints

Here’s the fine print:

  • Expires May 1, 2013
  • Limit 2 per person.
  • Limit 1 per session.
  • Limit 1 per day.
  • Not valid until day after purchase.
  • By appointment only.
  • In-studio only.
  • Valid at any Picture People studio nationwide.
  • Not valid for existing orders, reprints, enhancements, or special orders.
  • Cannot be used in combination with this or any other offer and must be presented at time of session/purchase.
  • Portrait sheets include one pose only.
  • Coupon code: PKPZA.

You’ll find Picture People at Bay Park Square in Ashwaubenon and the Fox River Mall in Grand Chute.

As with any daily deal, make sure you read all rules and restrictions before you buy.

This post contains links which may earn Green Bay Consumer compensation.  That means when you click the links, you help keep the site operating.  Thank you!  For more information, see our Disclosure Policy.

Picture People – $16 for Photo Shoot with Eight Photo Sheets ($144 Value)

January 31, 2013 by · Leave a Comment
Filed under: Uncategorized 

Picture People is on Groupon today with a fantastic deal – 89% off a photo shoot!

For $16, you’ll get a Photo Shoot with Eight Photo Sheets ($144 Value).  You’ll find this under the Green Bay Groupon page.

  • One in-studio photo shoot
  • Eight photo sheets containing 1 10″x13″ print, 1 8″x10″ print, 4 5″x7″ prints, 10 4″x6″ prints, and 16 wallet prints

Here’s the fine print:

  • Expires May 1, 2013
  • Limit 2 per person.
  • Limit 1 per session.
  • Limit 1 per day.
  • Not valid until day after purchase.
  • By appointment only.
  • In-studio only.
  • Valid at any Picture People studio nationwide.
  • Not valid for existing orders, reprints, enhancements, or special orders.
  • Cannot be used in combination with this or any other offer and must be presented at time of session/purchase.
  • Portrait sheets include one pose only.
  • Coupon code: PKPZA.

You’ll find Picture People at Bay Park Square in Ashwaubenon and the Fox River Mall in Grand Chute.

As with any daily deal, make sure you read all rules and restrictions before you buy.

This post contains links which may earn Green Bay Consumer compensation.  That means when you click the links, you help keep the site operating.  Thank you!  For more information, see our Disclosure Policy.

Next Page »